Welcome to The Barrett Group, LLC

We are devoted to bringing you the best consultants to lead IT efforts in your company. Delivering the absolute best results for your business every day is what gets us excited and we want to deliver this for you.

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See below for a sample resume of our consultants Reach out to us at [email protected] anytime.

James C. Barrett

Chapel Hill, NC 27517

[email protected]                                           919.593.0592                            www.linkedin.com/in/jcbarr1

IT Leader

Rare Combination of Skilled Technical Leadership with Excellent, Broad People Management Skills, Leading to Successful Development and Deployment of Company-Wide Projects, Including SAP

Technical transformation manager with wide-ranging experience leading global IT projects. Managed large, high-performing teams that met customer needs on highly complex, globally integrated programs and projects such as entire company's SAP deployments. Transformed business processes and managed architecture for applications while leading significant people management and organizational changes that reduced cost.

Professional Experience

Lenovo, Project Manager, Process and Data Architect, Business Analyst, Morrisville, NC 2015 – Present

• Driving multiple changes in customer-facing custom web configurator to improve sales experience and provide significant cost savings over legacy systems. Managing e2e work – business requirements, analysis, testing, stakeholder management, deployment planning, troubleshooting, etc – with a global user base and team and off-shore development resources.

IBM, RTP, NC                                                                                                                                    1991 – 2015

Senior Program Manager                                                                                                             2014 – 2015

• Delivered custom web content management solution to 4 complex IBM websites, allowing migration into dynamic environment maintained directly by content owners.
• Modernized portfolio management across 16 projects, ensuring that resources prioritized for faster project delivery.

Senior Software Engineering Manager                                                                                      2007 – 2014

• Managed 40 SAP consultants worldwide to define customer, product, and price data requirements, transforming trusted source data into SAP in support of all products’ quotes and orders in China and Germany, eliminating 3 legacy fulfillment systems and 1 product master data system.
• Managed resources and deliverables, coordinated scope issues with stakeholders across project and all product development teams, and managed defects in test and post-deployment with customers and development teams around the world, reducing turnaround time and numbers of defects.
• Drove data management governance and quality architecture, ensuring product data delivered on time and accurately to customers in 115 downstream systems.
• Reduced operational costs on data creation processes by $2M, while reducing cycle time required and maintaining quality by transforming key processes and tools to enable global data maintenance and eliminate duplicate entry of critical data.
• Reduced costs through targeted movement of work to global resources with no impact to product development business.
• Led architecture of IT solutions for several product development teams, driving change every 6 weeks for 3 years to improve responsiveness.

Program Manager, Consulting Architect, Project Manager                                                   1991 – 2006

• Held various IT project management roles, including driving deployment of SAP to IBM hardware US business partners in 2003, reducing Server Group IT budget 10% annually through program prioritization, and implementing performance testing process that reduced deployment time for new applications by 50%.
• Deployed new infrastructure and content management system for ibm.com / servers as webmaster in 2000, allowing content editors to maintain site without HTML skill.
• Led development efforts for an outsourcing call center specializing in human resources, focusing on meeting new customers’ requirements, providing expertise in telephony and measurements, and providing technical project management on implementations with remote internal and vendor development teams.
• Led team of 5 working on worldwide reengineering of call center tools, including planning for worldwide deployment, requirements gathering and analysis, and monitoring development of new call management and other tools necessary to run worldwide call centers totaling over 2K users.
• Led team of 5 developers and testers in implementing bank teller system for a bank in Australia. Provided requirements analysis and interface with the customer.

Education

Bachelor's degree, Math and Computer Science, College of William and Mary, Williamsburg, VA

Master's work in Computer Science, Georgia Institute of Technology, Atlanta, GA

PMP certified, 1997 – 2006

Professional and Community Affiliations

Elected member of Chapel Hill / Carrboro City Schools Board of Education, 2011 – Present

Member, IEEE Computer Society

James C. Barrett

[email protected] – 919.593.0592 – www.linkedin.com/in/jcbarr1